Appendix 6
Voice Mail Access
When someone leaves a Voice Mail in the user Voice Mail account, the network will send the user a SMS
message informing the user of the presence of a Voice Mail in his/her account.
For users that are accessing the mailbox for the 1
st
time please kindly see below.
Procedures for Voice Mail access:
1. Dial the Voice Mail Number: 00870772001899
2. For first time access of the Voice Mail, a recording will be available to prompt the user to activate the
Voicemail. Voicemail activation will be system guided.
The following is a brief procedure leading to User Voicemail activation.
a. The introduction of a four digit PIN followed by #.
b. Confirmation of the PIN Code.
c. Enter your name or a generic name: Please say “Test Voice Mail” (again, for consistency).
d. Confirm the name by dialling 1.
e. Enter a Greeting: Please say “Test Voice Mail” (again, for consistency).
f . Confirm the greeting by dialling 1.
3. Voice mail features will be available for access subsequently by the user.
Note: These operations are not available for use with the Bluetooth Handset. The Bluetooth Handset can be
used to access only new messages.
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